CLIENT & SUPPORT WORKER

Team Leader Vacancy – Crowle/Scunthorpe area

Part-time hours:    30 hours per week

Area:  Crowle, Scunthorpe

Salary: £17.00   per hour weekdays, £18.00   per hour weekends, £34.00 per hour bank holidays

This post is only available to Female applicants as permitted under the Equality Act 2010.

An exciting opportunity has arisen to manage and lead a small existing support team who support our client within their home and in the community, encouraging independence. Our client has complex healthcare needs due to an Acquired Brain Injury including Cerebral Palsy and Epilepsy.

You are expected to have strong leadership skills, as well as proficient written, communication, problem-solving and care skills. All essential and specific training will be given to help you fulfil your role.

If you do not hold a valid NVQ Level 2 or 3 in Health and Social Care (or equivalent) we will enroll you onto The Care Certificate qualification, which we expect you to complete within your first 6 months of employment.

Your Role:

  • Ensure yourself and the support team provide accurate and detailed handover (daily) records, using an electronic app (Log My Care)
  • Schedule and carry out supervision, observations and appraisals for the support team with accuracy and linking to CQC’s 5 Key Questions: Safe, Effective, Caring, Well-Led and Responsive
  • Ensure the support team are fully aware of CQC domains and regulations, and proactively encourage the team to identify the ways in which they meet these standards
  • Complete the duty Rota under the supervision of the Case Manager, using problem-solving skills to arrange cover for Annual Leave/Sickness
  • Checking staff timesheets and signing-off
  • Management of support team finances
  • Provide and oversee staff providing the client with support/assistance as they accomplish daily tasks and deliver personal care: including: bathing, eating/ feeding (gastrostomy care), dressing, grooming, toileting, supporting the use of an Eye Gaze, managing the clients’ Epilepsy etc.
  • Administer/dispense/record administration of medication (including emergency epilepsy medication) as prescribed and documented in the Support Plan following training, and following the MSPCM policy and procedure.
  • Carrying out medication observations for the support team and overseeing the storage of medication and supplies following MSPCM policy and procedure
  • Ensuring all documents are kept up to date in accordance with MSPCM policy including Support Plan and Risk Assessments, and the prompt and accurate logging of any Accident/Incidents/Near Misses and escalating these to the Case Manager
  • Completion and monitoring of clients’ equipment log, undertaking stock checks for P.P.E and monitoring medical supplies and, if running low, notify relevant persons.
  • Cleaning client’s rooms and any associated equipment
  • Enable the client to live as full, active and comfortable life as possible, planning and arranging social and recreational activities within the home and in the local community, motivating and encouraging participation in such, taking into account the client’s health and medical condition (including horse riding, swimming, going on bike rides etc.)
  • Reinforce and assist in any therapy programmes, including: behavioural/OT/Physio/SaLT programmes under the guidance of the necessary professionals
  • Travelling with, act as driver, or take responsibility for the client when travelling, ensuring that safety is a priority whilst using public transport and when accompanying the client on each outing
  • Effectively communicating with the multi-disciplinary team, with the client and their family/friends, and within the care support team. This may involve the highest degree of sensitivity and insight into family dynamics.
  • Ensure client confidentiality in record keeping and discussion concerning the client with their dignity, respect and privacy always being maintained
  • Supporting staff with completion of the Care Certificate and marking it one trained to do so.
  • Undertaking any other appropriate and reasonable task in relation to the employment as agreed with the client’s family and Case Manager.

Person Specification:

  • Strong leadership skills to manage a growing support team are essential
  • Being flexible in hours of work to satisfy the client and their family’s needs is essential
  • Patience, enthusiasm, maturity and professionalism are essential for this position
  • Experience working with children with a complex Brain Injury is essential
  • Full U.K. Drivers’ Licence essential
  • Non-smokers only

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